Solar-Experience GmbH
Östliche Friedrichstr. 23
75210 Keltern
Deutschland
Phone: +49 (0) 7236 279 0416
Amtsgericht Mannheim HRB 711463
Umsatzsteuer-Identifikationsnummer: DE 276266863

Verbraucherstreitbeilegung

Die europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die Sie unter http://ec.europa.eu/consumers/odr/ finden.

Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.

§ 1 Information about the collection of personal data

1.   Hereafter we inform about the collection of personal data when using our website. Personal data is all data that is personally linked to you, eg. name, address, e-mail address, usage behavior.

2.   Controller according to Art. 4 para. 7 EU General Data Protection Regulation (DSGVO) is 

Solar-Experience GmbH
Östliche Friedrichstr. 23
75210 Keltern
Deutschland
Phone: +49 (0) 7236 2790 416
Email: support@birgitabrecht.com
Website: www.birgitabrecht.com

3.   When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are legal storage obligations and periods.

4.   If we use service providers for individual functions of our service or wish to use your data for advertising purposes, we will inform you in detail below about the respective transactions. In doing so, we also name the specified criteria for the storage duration.

§ 2 Collection of personal data when visiting our website

1.   In the case of informative use of the website, if you do not register or provide us with other information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis is Art. 6 (1) sentence 1 DS-GVO):

• IP address,
• Date and time of request,
• Time zone difference to Greenwich Mean Time (GMT),
• Content of the request (concrete page),
• Status of access / http status code,
• Transferred amount of data,
• Previously visited website,
• Browser,
• Operating system and its interface,
• Language and version of the browser software.

2.   In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (here through us) receives certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

3.   Use of cookies:

a) This website uses the following types of cookies, the scope and operation of which are explained below:

• Transient cookies (b),
• Persistent cookies (c).

b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. The session cookies store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized again when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d) You can configure your browser settings according to your wishes and, for example, reject the acceptance of third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website.

§ 3 Further information, functions and offers on our website

1.   In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you must generally provide further personal data which we use to provide the respective service and which apply to the aforementioned data processing principles.

2.   In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.

3.   Furthermore, we may pass on your personal data to third parties if contracts are concluded or similar services are offered by us together with partners. You will receive more detailed information on this when you enter your personal data or in the description of the offer below. 

4.   If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

§ 4 Your rights

1.   You have the following rights with regard to personal data relating to you:

• right of access by the data subject,
• right to rectification or erasure,
• right to restrictions of processing,
• right to object,
• right to data portability.

2.   You also have the right to complain about the processing of your personal data at a Data Protection Regulatory Authority.

§ 5 Objection or revocation against the processing of your data

1.   If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation influences the permissibility of the processing of your personal data after you have given it to us. 

2.   If we base the processing of your personal data on a balancing of interests, you may object to the processing. This is the case if the processing is not necessary in particular for the fulfilment of a contract with you, which is represented by us in each case with the following description of the function. In the event of such an objection, we request that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.

3.   You can of course object to the processing of your personal data for advertising and data analysis purposes at any time. No further information is required for this purpose. You can inform us about your advertising objection under the following contact data: Solar-Experience GmbH, Östliche Friedrichstr. 23, 75210 Keltern, Germany, Email: support@birgitabrecht.com.

§ 6 Use of our webshops 

1.   If you want to place an order in our webshop, it is necessary to create a customer account in order to conclude a contract, as we offer our products after ordering on a dashboard within your account. Mandatory information required for the processing of contracts is specially marked, further information is voluntary.  When you create an account, the data provided by you will be stored revocably. You can always delete all data, including your user account, in the customer area.  We process the data provided by you in order to process your order. In addition we can pass your payment data on to your house bank. The legal basis for this is Art. 6 Para. 1 S. 1 lit. b DS-GVO. We may also process the data you provide in order to inform you about other interesting products about our portfolio or to send you e-mails with technical information.

2 We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we will restrict the processing, i.e. your data will only be used to comply with the legal obligations.

3. To prevent unauthorised access by third parties to your personal data, in particular financial data, the order process is encrypted using TLS technology. This is the recognized standard in the network. Such TLS encryption must therefore always be provided. 

§ 7 Newsletter

1.   With your consent, you can subscribe to our newsletter, which will inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

2.   To register for our newsletter, we use the so-called double opt-in procedure. This means that after you have registered, we will send you an e-mail to the e-mail address specified in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we will store your used IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify possible misuse of your personal data.

3.   Mandatory information for sending the newsletter is solely your e-mail address. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

4.   You can cancel the newsletter at any time by revoking the consent. You can declare the revocation by clicking on the link provided in each newsletter e-mail or by sending a message to the contact details provided in the imprint.

5.   We would like to point out that we analyse your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which constitute single-pixel image files stored on our website. For the evaluations we link the data mentioned in § 2 and the web beacons with your e-mail address and an individual ID. Links contained in the newsletter also contain this ID. The data is collected exclusively under a pseudonym, so the IDs are not linked with your other personal data, a direct personal reference is excluded. 

You can object to this tracking at any time by clicking on the separate link provided in each e-mail or by informing us of another contact method. The information is stored as long as you have subscribed to the newsletter. After you have unsubscribed, we store the data anonymously and statistically.

§ 8 Use of Google Analytics 

1. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow to analyse your website use. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the complete IP address will be sent to a Google server in the USA and shortened there. Google, on behalf of the operator of this website, will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator provide.

2. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

3.   You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that you may not be able to use all features of this website in this case. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google using the browser plug-in available at the following link Download and install: http://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent Google Analytics from collecting your information by clicking on the following link. An opt-out cookie is used to prevent your data from being collected on future visits to this website: Allow Google Analytics to track me

4. This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are shortened before processing, a direct reference to a person can be excluded. Insofar as the data collected about you is assigned to a person, it will be excluded immediately and the personal data will be deleted immediately.

 5. We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacy-shield.gov/EU-US Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GMO.

6. Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms: http://www.google.com/analytics/terms/en.html, Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html, and the Privacy Policy: http://www.google.com/intl/en/policies/privacy.

§ 9 Use of Jetpack/formerly WordPress.com-Stats

1.   This Web site uses the web analytics service Jetpack (formerly: WordPress.com-Stats) to analyze and periodically improve the use of our Web site. The statistics we collect allow us to improve our service and make it more interesting for you as a user. Furthermore, we use the system for measures to protect the security of the website, e.g. the detection of attacks or viruses. For the exceptional cases in which personal data is transferred to the USA, Automattic Inc. has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov. The legal basis for the use of Jetpack is Article 6 para. 1 sentence 1 lit. f DS-GVO. 

2.   For this evaluation, cookies (more detailed in § 2) are stored on your computer. The information collected in this way is stored on a server in the USA. If you prevent the storage of cookies, we would like to point out that you may not be able to use this website to its full extent. It is possible to prevent the storage of cookies by means of a setting in your Internet browser. You will find more detailed information on this under § 2 above.

3.   This website uses Jetpack with an extension which shortens the processing of IP addresses immediately after their collection in order to exclude the possibility of personal data being referred to. 

4.   Information of the third party provider: 

 Automattic Inc.,60 29th Street # 343, San Francisco, CA 94110-4929, USA, https://automattic.com/privacy, and the third party tracking technology provider: Quantcast Inc., 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA, https://www.quantcast.com/privacy.

§ 10 Use of Affiliate Partners

We work closely with our affiliate partners. If you visit the website of an affiliate partner, you will get directly to our website by clicking on some offers. By clicking on these links, the affiliate partner’s company earns money if something is purchased on our site via this link. The price of the product does not change for the buyer, but the website operator receives a commission from us. In this connection a tracking can take place over your personal data specified in § 2. In addition, the order number, customer number and the net value of the goods are stored.

We use the data to be able to carry out the provisioning with our affiliate partners. 

The legal basis for this is Art. 6 Para. 1 S. 1 lit. f DSGVO and Art. 6 Para. 1 S.1 lit. b DSGVO. 

§ 11 Amazon Partnerprogramm 

1.   Solar-Experience GmbH is a participant in the Amazon Europe S.à.r.l. affiliate program and a partner in the advertising program designed to provide a medium for websites through which advertisements and links to Amazon.co.uk can be placed to earn refunds on advertising costs. The purpose of the program is to provide you with advertisements that are of interest to you and that will make our site more interesting to our users. 

2.   For the purpose of providing advertisements, statistical information about you is collected and processed by our advertising partners. When you visit the website, Amazon receives the information that you have visited the corresponding page on our website. Amazon uses web beacons to determine your requirements and, if necessary, places a cookie on your computer. The data mentioned under § 2 of this declaration will be transmitted. We have no influence on the data collected, nor are we aware of the full extent of the data collection on the storage period. If you are logged into Amazon, your data can be directly assigned to your Amazon account. If you do not wish to be assigned to your Amazon profile, you must log out. It is possible that your data will be passed on to contractual partners of Amazon and authorities. We have no influence on the data collected, nor are we aware of the full extent of the data collection. The data will be transferred to the USA and evaluated there. Legal basis for the processing of your data is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

3.   You can prevent the installation of the cookies of the Amazon partner program in various ways:

a) By setting your browser software accordingly, in particular by suppressing third party cookies, you will not receive any advertisements from third parties; 

b) By activating Amazon’s interest-based ads via the link http://www.amazon.de/gp/dra/info;

c) By activating the interest-based advertisements of the providers that are part of the “AboutAds” self-regulatory campaign via the link http://www.aboutads.info/choices, whereby these settings are deleted when you delete your cookies. We would like to inform you that in this case you may not be able to make full use of all the functions of this offer.

4.   Further information on the purpose and scope of data collection and processing as well as further information on your rights in this regard and setting options to protect your privacy can also be obtained from Amazon EU S.à.r.l., Amazon Services Europe S.à.r.l. and Amazon Media EU S.à.r.l., all three located at 5, Rue Plaetis, L-2338 Luxembourg; e-mail: ad-feedback@amazon.de. Amazon has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/eu-us-framework. For more information about Amazon’s use of data, please see the company’s privacy statement: https://www.amazon.de/gp/help/customer/display.html?nodeId=3312401.

§ 12 Use of Stripe

On our website we offer payment via Stripe. This payment service is provided by Stripe Payments Europe, Ltd, a private limited company organized under the laws of Ireland with company number 513174 and offices at The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland (hereinafter “Stripe”).

If you choose to pay via Stripe, the payment details you enter will be transmitted to Stripe. The transfer of your data to Stripe is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfil a contract). You have the option of withdrawing your consent to data processing at any time. A revocation has no effect on the effectiveness of past data processing operations.

You can find more information at https://stripe.com/de/terms.

§ 13 Use of Paypal 

If you pay via PayPal, credit card via PayPal, direct debit via PayPal or “purchase on account” via PayPal, we will forward your payment details to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) as part of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or “purchase on account” via PayPal. PayPal will use the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Further data protection information can be found in the PayPal data protection principles: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b DSGVO.

1. Scope of Application

1.1 The following General Terms and Conditions apply to all orders placed via our online shop at http://www.birgitabrecht.com.

1.2 The GTC apply regardless of whether you are a consumer (§ 13 BGB) or an entrepreneur (§ 14 BGB).

2. Contract Partner

Solar-Experience GmbH, Östliche Friedrich-Straße 23, 75210 Keltern, Germany is the contractual partner for all purchases of online courses and chargeable downloading. 

3. Conclusion of contract/Availability of courses

3.1 The presentation of the products in the online shop shall not constitute a legally binding offer, but rather an invitation to place an order. 

3.2 By clicking the “place order” button, the customer places a binding order for the course and downloads listed on the order page. The purchase contract is concluded when we accept the order with an order confirmation by e-mail immediately after we have received your order. 

3.3 Although we endeavours to ensure the availability of the courses, we cannot guarantee that all courses are available at the time of the order. Should we not be able to process or fulfil the customer’s order, we can reject this without further liability. If this occurs, we will inform the customer of this and refund all payments already made for the product.

4. right of revocation

4.1 Consumers have a 14-day right of revocation.

Cancellation policy

Right of revocation

You have the right to revoke this contract within 14 days without giving reasons. 

The revocation period is 14 days from the day on which the contract was concluded. 

In order to exercise your right of revocation, you must inform us, Solar-Experience GmbH, Östliche Friedrichstraße 23, 75210 Keltern Phone: +49 (0) 7236 2790 416 Email: support@birgitabrecht.com by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, which is, however, not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period. 

Consequences of the revocation

If you withdraw from this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than additional charges arising from your choosing a different method of delivery from the low-cost standard delivery offered by us), immediately and no later than 14 days from the date we receive notice of your withdrawal from this Agreement. We will use the same means of payment for such refund as you used for the original Transaction unless expressly agreed otherwise with you; in no event will you be charged for such refund. 

4.2 Premature expiry of the right of revocation for the delivery of digital content that is not delivered on a physical data carrier:

In the case of a contract for the delivery of digital content that is not on a physical data carrier, the right of revocation shall also expire if we have begun to execute the contract after you have expressly agreed that we will begin to execute the contract before the expiry of the revocation period and have confirmed your knowledge that you will lose your right of revocation through your consent with the commencement of the execution of the contract. 

5. Prices

The prices stated on the product pages include the statutory value-added tax as well as other price components.

6. Payment

Payment can be made by credit card debit card or per Paypal. 

Credit card and Debit card payment :

When paying by credit card or Debit card, payment is processed by the payment service provider Stripe, 8th St STE 100, San Francisco, CA 94110-2043, USA, to whom we forward the information about your order including name, address, account number, bank code, credit card number, invoice amount, currency and transaction number. The passing on of your data takes place exclusively for the purpose of the payment winding up with the payment service provider Stripe Ltd. You find closer information to the data security of Stripe under the URL https://stripe.com/de/terms 

Credit card and Debit card information is not stored on our website.

Your credit card or Debit card will be charged upon completion of the order. The customer then receives an e-mail with the corresponding link to the ordered product. By clicking on the link, you can begin processing the online course or download.

Paypal:

You pay the bill amount via the online provider Paypal:

You must be registered at Paypal or register first, legitimize with your access data and confirm the payment order to us. You will receive further information during the ordering process. Further information about PayPal can be found here.

Pay later:

Invoices are due upon receipt of the goods.

Pre-Order:

We offer products that have not yet been released as part of a pre-order at a reduced price. If you purchase such a product before it is released, payment will only be due on the release date and will be debited accordingly.

7. Observance and protection of copyrights

The documents made available via the Internet (downloads, videos, etc.) are protected by copyright. Each customer is obliged to use the documents and files accessible to him only to the extent expressly permitted to him here or by force of mandatory statutory regulations, even without our consent, and not to promote unauthorized use by third parties. This also applies after termination of participation. The files and documents may only be retrieved (downloaded) and printed out by course participants and only for their own further training. Downloading and printing files is only permitted within this scope. Otherwise, all rights of use to the files and documents remain reserved. Therefore, in particular the making of copies of files or printouts for third parties, the passing on or forwarding of files to third parties or any other use for purposes other than one’s own, whether against payment or free of charge, also requires the express prior written consent of Solar-Experience GmbH. Forms of use which are permitted by mandatory statutory provisions shall of course remain excluded from this reservation of consent. 

8. Order process

Once the customer has found the desired product, he can place it in the shopping cart without obligation by clicking on the button “add to cart”. The customer can view the contents of the shopping basket at any time without obligation by clicking on the shopping basket button. The products can be removed from the shopping basket at any time by clicking on the red cross next to the product in the shopping basket. To buy the products in the shopping cart, the customer must click the button (“Proceed to Checkout”). You must then log into your customer account with your e-mail address and password or – if you do not yet have one – set it up for the first time. The data is transmitted in encrypted form. By clicking on the button (“Place order”), the ordering process is connected. The process can be aborted at any time by closing the browser window. 

9. Access to the courses 

9.1 The customer receives an e-mail after clicking the button “place order”, in which the conclusion of the sales contract is confirmed to him. With the e-mail he receives a corresponding link, which leads directly to the purchased services.

9.2 The access data are only valid for one user.

9.3 The customer is obliged to keep the access data and passwords secret and to prevent unauthorized use of the courses by third parties. 

9.4 In the event of misuse, the Provider is entitled to block access.

9.5 The customer shall be liable for any misuse for which it is responsible. 

9.6 The customer is responsible for creating the technical prerequisites for access to the courses, in particular with regard to the hardware and operating system software used, the connection to the Internet including the securing of the connection to the Internet, and for ensuring that the courses are available to the customer.

10. Scope of services/restriction of use/authorisation of change of the provider

10.1 The contents accessible to the customer within the scope of an online course/download are specified in the description of services, which also determines the agreed nature of the course. 

10.2 Statements and explanations regarding the courses in advertising material as well as on the website of the provider and in the documentation are to be understood exclusively as a description of the quality and not as a guarantee or assurance of a quality.

11. Text of the contract

The text of the contract shall be stored in compliance with data protection regulations.

12. Contract language 

The contract language is German.

13. Primacy in application

In the event of discrepancies between the English Version of the general Terms and Conditions and the German version, the German version prevails.